Through its WEBSITE ; xxxxxxxxx-web , de, XXXXXX-SL , hereinafter the administrator of the web page. Due to the content and purpose of the WEBSITE , people who want information or purchase the products offered on this website, must register in the form of USERS / CLIENTS , the which is acquired by completing the REGISTRATION form, your data will be incorporated into an automated file for your protection due to what is stated in the Royal Decree-Law, of July 27, for the adaptation of Spanish Law to EU regulations, for the application of article 13 of the General Data Protection Regulation-EU-2016/679, of the Parliament and Council of Europe, of April 27, 2016, and LOPD-3 / 2018, guaranteeing digital rights, the Law applicable to Electronic Commerce, 34/2002, LSSI-CE, Royal Decree, 1906/1999, Telephone or Electronic Contracting and Law 26/1984, of July 19, Defense of Consumers and Users.
In attention to article 6, section, f, of the RGPD-UE-2016/679, and the LOPD-3/2018, of guarantee of digital rights, in its article, 7, states that the interests or the fundamental rights and freedoms of the interested party that require the protection of their personal data, particularly when the interested party is a minor under 14 years old, who cannot consent to an online store to collect their personal data, being their legal representatives ( parents or guardians) who can do it on their behalf, except when the minor is at least 16 years old, whose consent will be lawful.
The WEBSITE : http: // xxxxxxxxx-web , of which he is Administrator, XXXXXX-SL , hereinafter XXXXXX-COMERCIAL , dedicated to XXXXXX-A-QUE-ES-DEDIQUEN, with products related to this sector.
TRACKING THE ORDER : You can check the tracking of the orders placed by registering with the customer password in the section, My orders .
For, XXXXXX-COMERCIAL , each user of this website is a potential client who deserves that our products live up to their expectations.
The exposed prices that are indicated through the WEBSITE , include VAT on all its products and the shipping price will be depending on the distance, rate that will be reflected at the time of acceptance of the purchase in the section MY CART .
Once the order is formalized, that is, with the acceptance of the conditions of sale and conditions of use and confirmation of the process of purchase in the MY CART section, the administrator of the xxxxxxxxx-web website will always send a notice or email to the USER / CLIENT , confirming the details of the products purchased.
The USER / CLIENT , will pay the amount at the time of placing the order.
The USER / CLIENT , must pay the amount corresponding to their order by credit card or BANK TRANSFER .
The USER / CLIENT , must notify the administrator of the website of any undue or fraudulent charge on the card used for payments, by email or telephone, in the shortest possible time so that the administrator can take the necessary steps.
Delivery times will be depending on the distance, by courier as stated in the description of each product, although a delay in supply will not be a reason for penalization.
The administrator of the website will not be responsible for errors caused in delivery when the delivery address entered by the USER / CLIENT in the order form does not conform to reality or have been omitted.
Deadlines may vary for logistical reasons or force majeure. In cases of delays in deliveries, the administrator of the website will inform USERS / CLIENT , as soon as it becomes aware of them.
Each delivery is considered made from the moment the courier agency makes the product available to the USER / CLIENT , which is materialized through the control system used by the delivery company. transportation.
Delivery delays will not be considered those cases in which the order has been made available to the USER / CLIENT , by the carrier within the term and could not be delivered due to causes attributable to the USER / CLIENT .
If at the time of delivery the USER / CLIENT is absent, the carrier will leave a receipt indicating how to proceed to arrange delivery. The administrator of the website contracts, as part of the courier delivery service, to carry out a series of follow-up actions, aimed at ensuring that the delivery occurs.
If after 7 days, after the delivery of the order, delivery has not been arranged, the USER / CLIENT , should contact the administrator of the website. p>
In the event that the USER / CLIENT does not proceed in this way, after 10 working days from the delivery of the order, it will be returned.
If the reason why the delivery could not be made is the loss of the order, XXXXXX-COMERCIAL , an investigation will be initiated to delay the delivery of the order, a circumstance that the administrator solved with the client.
The USER / CLIENT , must check the good condition of the order before the transport that, on behalf of the administrator of the website, performs the delivery of the requested product, indicating on the delivery note any anomaly that could be detected in the order.
If, after reviewing the products, the USER / CLIENT detects any incident such as indications of having been tampered with or any damage caused by the shipment, the latter agrees to communicate it as soon as possible to the administrator of the website within 24 hours of delivery, via email: xxxx-mail , or by phone, XXXXXXX-PHONE
All products purchased on the administrator's website can be returned and refunded, provided that the USER / CLIENT communicates to the administrator their intention to return the product / s purchased / s within the period 15 days after receipt of the product.
The website administrator will only accept returns that meet the following requirements:
• The product must be in the same state in which it was delivered and must keep its original packaging and labeling.
• Shipping must be done using the same box or packaging in which it was received to protect the product.
• In the event that it cannot be done with the packaging with which it was delivered, the USER / CLIENT must return in protective packaging so that the product reaches the company of the administrator of the website with the maximum possible guarantees.
• Money back, if you wish, on items not expressly ordered out of catalog.
• A copy of the delivery note must be included inside the packaging, where the returned products and the reason for the return are also marked.
If the reason for the return is attributable to the administrator of the website (the product is incorrect or incomplete, it is not what was requested, etc.), the amount of the return will be refunded. If the reason is different, the cost of the return costs will be borne by the USER / CLIENT .
To proceed with a return, the following steps must be followed:
• They will inform 24 hours after delivery and no later than 15 days, indicating the product wants to be returned. The information can be done by phone, XXXXXXX-PHONE , or by email; xxxx-mail .
• The USER / CLIENT , must return the products through the same system that was delivered to him or a courier company of his choice. The return must be paid by the USER / CLIENT , or delivered personally to our address.
• Inform the administrator of the website of the return system used, with the date of the return.
The administrator of the website will manage the return order under the same system that was used for the payment. The application of the refund in the account or card of the USER / CLIENT will depend on the card and the issuing entity. The application period will be up to 30 days for credit cards.
XXXXXX-COMERCIAL , informs about the possibility of exercising the rights of access , rectification , opposition , deletion , limitation , and portability , so that the user can obtain a copy of the personal data provided on the web in order to be able transmit them to other services, these rights may be exercised by any means that records their sending and receipt to the address: XXXXXXX-CARRER , Postal Code: XXXXXX-CP , Town: XXXXXX-LOCALIDAD , Province: XXXXXX-PROVINCIA , E-mail: xxxx-mail ,providing a photocopy of the DNI or alternative documentation that proves your identity.
These terms and Conditions of Use , regulate the use of the WEBSITE : http: // xxxxxxxxx-web , of the that, XXXXXX-SL , with NIF: XXXXXXXX-NIF , with Address at: XXXXXXX-CARRER , Code Postcard: XXXXXX-CP . Town: XXXXXX-LOCALIDAD , Province: XXXXXX-PROVINCIA , is the owner.
Through its WEBSITE , http: // xxxxxxxxx-web, de, XXXXXX-SL , hereinafter, XXXXXX-COMERCIAL , the administrator of the website. Due to the content and purpose of the WEBSITE , people who want information or purchase our products must register in the USERS / CLIENTS form, which is purchased By completing the REGISTRATION form, your data will be incorporated into an automated file, as set out in RD-Law 5/2018 of July 27, for the adaptation of Spanish Law to European regulations, for Article 13 of the General Data Protection Regulation-EU-2016/679, of the Parliament and Council of Europe, dated April 27, 2016, by Organic Law 3/2018, on the Protection of Personal Data and guarantees of Digital rights.
The WEBSITE : http: // xxxxxxxxx-web , of which he is Administrator, XXXXXX-COMERCIAL, dedicated to XXXXXX-A-QUE-ES-DEDIQUEN , with quality products related to the sector of the XXXXXXXX-SECTOR.
The administrator of the website will do everything possible to resolve all the doubts and requests requested from all USERS / CLIENTS , as soon as possible when requesting queries. p >
However, sometimes, and for reasons that are difficult to control by the administrator of the website, such as human errors or incidents in computer systems, it is possible that the speed finally served to USERS / CLIENTS , differ from the request initially made by the administrator of the website, to satisfy the requests of USERS / CLIENTS .
In the event that the management is not available or could not be completed, after having made the reservation, the USER / CLIENT will be informed by email of the total cancellation of this one.
The website administrator has the maximum commercially available security measures in the sector. Furthermore, the payment process works on a secure server using the SSL protocol. The secure server establishes a connection so that the information is transmitted encrypted using 128-bit algorithms, which ensure that it is only intelligible and understandable by the USER / CLIENT computer, and that of the SITE WEB , thus, when using the SSL protocol, it is guaranteed:
1. That the USER / CLIENT , is communicating his data to the server center of the administrator of the web page and not to any other that tries to impersonate it.
2. That between the USER / CLIENT , and the server center of the administrator of the web page, the data is transmitted encrypted, avoiding its possible reading or manipulation by third parties.
LSSI-CE COMPLIANCE CERTIFICATES AND DATA PROTECTION
XXXXXX-COMERCIAL , which is the owner of the website, xxxxxxxxx-web , complies with current Data Protection regulations and with LSSI -CE .
The administrator of the website has all the rights to the content, design and source code of this website, http: // xxxxxxxxx-web , and, especially, by way of example but without limitation, on the photographs, images, texts, logos, designs, brands, trade names and data included on the web.
USERS / CLIENTS are warned that these rights are protected by current Spanish and international legislation regarding intellectual and industrial property, RD-Legislative 1/1996, of April 12. < / p>
Likewise, and without prejudice to the foregoing, the content of the WEBSITE , is also considered a computer program, and therefore, it is also applicable to all Spanish and European Community regulations in force on the matter.
The total or partial reproduction of this website, or any of its content, is expressly prohibited without the express written permission of the administrator of the website.
The total or partial reproduction of this website, or any of its content, is expressly prohibited without the express written permission of the administrator of the website.
Likewise, copying, reproduction, adaptation, modification, distribution, commercialization, public communication and / or any other action that constitutes an infringement of current Spanish and / or international regulations on intellectual and / or industrial property is totally prohibited. , as well as the use of the contents of the web if it is not with the prior express written authorization of the administrator.
The administrator of the website informs that it does not grant a license or implicit authorization on the rights of intellectual and / or industrial property or on any other right or property related, directly or indirectly, with the contents included in the SITE WEB : http://xxxxxxxxx-web
The use of the contents of the web domain is only authorized for informational and service purposes, provided that the source is cited or referred to, the user being solely responsible for their misuse.
The USER / CLIENT S, are fully responsible for their conduct, when accessing the information on the WEBSITE , while browsing the same, as well as after having accessed.
As a consequence, USERS / CLIENTS are solely responsible to the administrator of the website and third parties for:
1. The consequences that may derive from the use, for illegal purposes or effects or contrary to this document, of any content of the WEBSITE , whether or not prepared by the administrator of the website, published or not under your name officially.
2. As well as the consequences that may arise from the use contrary to the content of this document and harmful to the interests or rights of third parties, or that in any way may damage, disable or deteriorate the WEBSITE , or its services or prevent normal enjoyment by other users.
The administrator of the website reserves the right to update the content when it deems it convenient, as well as to delete, limit or prevent access to it, temporarily or permanently, as well as deny access to the SITE WEB to USERS / CLIENTS , who misuses the content and / or fails to comply with any of the terms and conditions that appear in this document.
The administrator of the website informs that it does not guarantee:
1. That access to the WEBSITE , and / or the linking websites is uninterrupted or error-free.
2. That the content or software to which the USERS / CLIENTS , access through the website or the linked websites does not contain any errors, computer viruses or other elements in the contents that may cause alterations in their system or in the electronic documents and files stored in your computer system or cause other damage.
Of the use that USERS / CLIENTS , may make of the materials of the WEBSITE or linking websites, whether prohibited or permitted, in violation of rights of intellectual and / or industrial property of contents of the WEBSITE , or of third parties.
The eventual damages to the USERS / CLIENTS , caused by a normal or abnormal functioning of the search tools, the organization or the location of the contents and / or access to the WEBSITE , and, in general, the errors or problems that are generated in the development or instrumentation of the technical elements that the WEBSITE , or a program provided by the USER / CLIENT .
Of the contents of those pages that USERS / CLIENTS can access from links included in the WEBSITE , whether authorized or not. p >
The acts or omissions of third parties, regardless of whether these third parties could be linked to the administrator of the website through contractual means.
The administrator of the website will not be responsible in any case when:
• Errors or delays in accessing the WEBSITE , by the USER / CLIENT , when entering their data in the service order form, the slowness or impossibility of receipt by the recipients of the order confirmation or any anomaly that may arise when these incidents are due to problems on the Internet, acts of God or force majeure and any other unforeseeable contingency unrelated to good website administrator's faith.
• Errors or incidents that may occur in communications, deletion or incomplete transmissions, so that it is not guaranteed that the website services are constantly operational.
• Of errors or damages caused to the website by an inefficient and bad faith use of the service by the USER / CLIENT .
• Of the non-operation or problems in the electronic address provided by the USER / CLIENT , for sending the confirmation of the order of services.
In any case, the administrator of the website agrees to solve any problems that may arise and to offer all the necessary support to the USER / CLIENT , in order to reach a quick and satisfactory solution to the incidence.
Likewise, the administrator of the website has the right to carry out promotional campaigns during defined time intervals to promote the registration of new members in its service.
The administrator of the website reserves the right to modify the conditions of application of the promotions, extend it by duly communicating, or proceed to the exclusion of any of the USERS / CLIENTS , from the promotion in the event of detecting any anomaly, abuse or unethical behavior in their participation.
USERS / CLIENTS undertake to browse the WEBSITE and to use the content in good faith.
The data of the USERS / CLIENTS , will be used for sending via email the online and physical procedures that are carried out by the administrator of the website, as well as for the delivery of shopping.
By the mere visit to the WEBSITE , the USERS / CLIENTS , do not provide personal information or are obliged to provide it.
The administrator of the website agrees to keep the utmost reserve and confidentiality regarding the information provided and to use it only for the stated purposes.
The administrator of the website assumes that the data has been entered by its owner or by a person authorized by it, as well as that it is correct and accurate.
These data will be entered into an automated file under the responsibility of the XXXXXX-COMERCIAL website administrator, in order to facilitate, expedite and fulfill the commitments established between both parties. < / p>
Likewise, XXXXXX-COMERCIAL , informs of the possibility of exercising access rights, which allows the web user to know what personal data the administrator of this page has. and in such case it will reply within a period of 30 days, provided that the data is kept, rectification , which allows correcting errors, modifying the data that are inaccurate or incomplete and guaranteeing the accuracy of the information, opposition that you can request and ensure that you do not carry out data processing, deletion that allows inappropriate or excessive data to be deleted, limitation , for who can request that the processing of their data be limited when they have exercised their right to rectify their personal data, and portability , so that the user can obtain a copy of the personal data that has been provided on the web in order to be able to transmit them to other services, these rights may be exercised by any means to record your shipment and receipt at the address: XXXXXXX-CARRER , Postal Code: XXXXXX-CP , Town: XXXXXX-LOCALIDAD , Province: XXXXXX-PROVINCIA , Email: xxxx-mail , providing a photocopy of the DNI or alternative documentation that proves your identity.
As long as you do not inform us otherwise, we will understand that your data has not been modified, that you agree to notify us of any variation and that we have the consent to use it in order to retain the relationship between the parties.
In accordance with the provisions of Law 34/2002, on Services of the Information Society and Electronic Commerce in its article 21, we ask for your consent to carry out advertising communications that we consider may be of interest to you, by mail electronic or by any other equivalent means of electronic communication, this consent will accept or deny it with a mandatory check box at the bottom of the form.
To modify , update or cancel your personal data, the USER / CLIENT will write from the email from your account to: xxxx-mail, with the subject.
Therefore, the USER / CLIENT is responsible for the veracity of the data and the administrator of the website will not be responsible for the inaccuracy of the personal data of the USERS / CUSTOMERS .
In accordance with current legislation on data protection, the administrator of the website has adopted the appropriate levels of security for the data provided by USERS / CLIENTS and, in addition, has installed all the means and measures at its disposal to avoid loss, misuse, alteration, unauthorized access and extraction of them.
In the event that any clause of these terms and conditions of use is declared void, the rest of the clauses will remain in force and will be interpreted taking into account the will of the parties and the purpose of these terms and conditions.
The administrator of the website may not exercise any of the rights and powers conferred in this document, which will not imply in any case the waiver thereof unless expressly acknowledged by the administrator of the website or prescription of the action that in each case corresponds.
The administrator of the website reserves the right to modify, at any time, the presentation and configuration of the WEBSITE , as well as these terms and conditions of use.
These terms and conditions of use are governed by the applicable Spanish legislation on the matter. To resolve any controversy or conflict that arises, the parties submit to the jurisdiction of the courts of the judicial party of XXXXXX-LOCALIDAD , of the city of origin of the company that owns it. of the WEBSITE unless the law imposes another jurisdiction.